Privacy Policy

Introduction:

Renew You Medical Wellness (“Company” or “We”) is committed to safeguarding your privacy through this Privacy Policy (“Policy”). This Policy outlines the types of information we may collect from you when you use our website or related services (collectively, the “Platform”) on any device, and how we protect, store, process, and share that data. By accessing or using our Platform, you agree to this Policy and our Terms & Conditions. If you disagree with our policies, please discontinue use of the Platform. We may update this Policy periodically, and such changes will be posted here. Continued use of the Platform after changes are posted constitutes your acceptance of the revised Policy.

Where We Collect:

This Policy applies to personal information (“PI”) we collect:

On the Platform, including through surveys and service enrollment
Via electronic messages between you and the Platform, including text messages
Through interactions with our advertising on third-party platforms
From joint marketing partners, social media companies, and service providers

It does not apply to information collected offline or via publicly available sources and social media.

Minors:

We collect the following categories of PI, both directly and indirectly, with your consent:

Categories of PI Collected in the Last 12 Months:

Identifiers: Name, address, phone number, email address, IP address, account username and password.
Customer Records: Information related to your interactions with our services.
Commercial Information: Transaction history, including financial details, products purchased, and participation in reward programs.
Sensitive Personal Data: Collected when relevant to your use of our services.
Automatically Collected Data: Including internet activity, device data, ad interaction, page views, clicks, and usage logs.
Geolocation Data: When permitted by your device settings.
Inferences: Used to create user profiles based on behavior, preferences, and characteristics.

Text Communications:

If you opt to receive promotional text messages from us, you provide express consent to receive messages via an automated system. Message frequency varies, and you can opt out at any time by replying “STOP” to any message. Data collected through this service includes your phone number, provider name, and message details.

Automatic Collection Technologies:

We use technologies like cookies, flash cookies, and web beacons to collect data automatically:

Cookies: Small files placed on your device. You may refuse cookies via your browser settings, but this may limit access to certain Platform features.
Flash Cookies: Used to store preferences and navigation data, not managed by regular browser settings.
Web Beacons: Small files that help us track user engagement on the Platform.

How We Collect Information:

We collect PI through various means, including:

Direct submissions via forms, account creation, and transactions on the Platform
Social media logins or plugins, such as Facebook or LinkedIn
Automatically from your device via cookies and tracking technologies

How We Use Data:

We store all PI in the United States, subject to relevant laws. PI is used for purposes such as:

Operating and presenting our Platform
Providing products or services that you request
Fulfilling any purposes you consent to
Performing our obligations and enforcing our rights
Marketing and communicating changes to our services (you may opt out via email to Annie@renewyoumedicalwellness.com)
Research, analytics, and product development
IT security, fraud detection, and audits
Protecting our rights, safety, and property in legal matters

Legal Compliance:

We may disclose PI as required by law, such as complying with subpoenas or protecting the safety of users and the public.

Data Recipients:

We may share your PI with:

Our affiliates, subsidiaries, business partners, and service providers
A buyer or successor in the event of a corporate transaction
Third parties, including marketers, with your consent

Choices on Use and Disclosure:

You can manage cookies through your browser settings. To opt out of marketing communications, email us at Annie@renewyoumedicalwellness.com with the subject “OPT-OUT.” This does not apply to transactional communications related to purchases or services.

Accessing and Correcting Your Information:

You can review and change your PI by contacting us at Annie@renewyoumedicalwellness.com with the subject “CHANGE-PI” and providing verification of your identity. Please note that deleting your PI may require the deletion of your account.

Your Data Rights:

You have the right to:

Be informed about how your PI is processed
Access your PI and verify its accuracy
Rectify inaccurate or incomplete PI
Request the deletion or restriction of your PI
Transfer your data to another entity
Object to certain types of data processing
Avoid automated decision-making

We aim to fulfill such requests promptly, typically within one month. Requests are free of charge unless they are excessive or redundant.

Data Security:

We implement security measures to protect your PI, including encryption for payments. However, securing your login credentials is also your responsibility.

Retention:

We retain PI for as long as necessary to fulfill its purpose, comply with legal requirements, and resolve disputes. PI retention periods vary depending on the nature of the data and legal obligations.

Contact Information:

For questions or concerns about this Policy, please contact us at Annie@renewyoumedicalwellness.com.